business process outsourcing BPO

ONVAIO’s business process outsourcing BPO services offers you the ability to focus on your core business activities. we specialize in back-office applications such as data capture and processing and time-sensitive transaction services.

our data capture expertise offers clients accurate input, fast turnaround times, and system availability standards that are among the best in the industry. with the project management functions located in the US, combined with production facilities located in canada and the philippines ONVAIO offers the advantages of a domestic point-of-contact with cost-effective offshore pricing.

each project is managed by our centralized team located at our operations headquarters, which means that clients have a single source of contact. our use of automated e-mail notifications and a proprietary project tracking system ensures that a program's performance is being monitored real-time and optimal productivity is achieved.

ONVAIO’s project management capabilities, experienced technical skills and flexible IT architecture enable us to engineer end-to-end services to meet and exceed the most demanding back-office applications.

the following is a sampling of ONVAIO’s back office management capabilities:

business process outsourcing BPO applications
  • customer contact information
  • demographic data collection
  • internet response applications
  • vendor management and follow-up
  • bill processing
  • accounting and GL data entry
  • order entry and management
  • accounts receivable
  • shipment tracking and follow-up
  • surveys
  • account activation and licensing
  • documentation and SOX compliance process enforcement
  • employee expense report processing

    • more call center solutions

    we also offer sales lead generation solutions to drive your revenue, customer service and technical support solutions to drive customer satisfaction and small business remote agent solutions that enable small businesses to growth.