our advisory team

michael k. bateman

mike bateman has more than 40 years of experience in senior management roles in high-technology companies. most recently he served as chairman of blue pumpkin, a leading workforce optimization software provider used by many call centers in the industry. previously, mike was vice president of corporate development at tandem computers. for more than 20 years, he filled key executive positions at tandem, including vice president of third-party marketing, and vice president and general manager of tandem's central division. mike was president of international data sciences corporation, and performed management duties for arthur andersen & co. mike is active Chairman of nSite, boneva, eBoomerang, and metrics corporation, and on the board of directors of vocent and the silicon valley chapter of the association for corporate growth.

tim keefe

tim keefe brings over 25 years of leadership experience in the customer care environment. he has held leadership positions at pacific bell, wells fargo bank, macromedia, ip global voice and synergia cybercare. in 2002 he established TGK & associates LLC and has served contact center clients across the globe.

our executive team

kamran sokhanvari
armin pressler

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our leadership team

elizabeth currie - COO canadian operations
andrew o'brien - vp business development
susan tilley russell - vp client program management
len manzano - client program management
tess fria - service quality management
jenny valencia - client program managment
arnold bagabaldo - philippines operations
rando clemente - client relations

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